Effective Date: May 30, 2025

Sunchaser Watersports ("we," "our," or "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website (www.sunchaserwatersports.com - replace with actual URL) or use our charter and watersports rental services in Nassau, Bahamas.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

a. Personal Information

This is information that can be used to identify you directly or indirectly. We may collect:

• Contact Information: Name, email address, phone number, physical address.

• Booking Details: Dates of charter/rental, number of guests, specific activities requested, special requests (e.g., dietary needs, accessibility requirements).

• Identification Information: For certain services or legal requirements, we may request passport details or other forms of identification.

• Payment Information: Billing address, credit card details (processed securely by third-party payment processors; we do not store full credit card numbers on our servers).

• Communication Data: Records of your correspondence with us via email, phone, or website forms.

b. Usage Data

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP Address: Your internet protocol address.

• Browser Type and Version: Information about the web browser you are using.

• Operating System: Details about your device's operating system.

• Referral Source: The website that referred you to our site.

• Pages Visited: Which pages you view on our website.

• Time Spent: The time and date of your visit, and the duration of your stay on certain pages.

• Clickstream Data: Information about your navigation path on our website.

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

2. How We Use Your Information

We use the collected information for various purposes, including:

• To Provide Services: To process your bookings, manage your charter or rental, and fulfill your specific requests.

• Communication: To send you booking confirmations, updates, safety information, and respond to your inquiries.

• Customer Support: To provide assistance and resolve any issues you may encounter.

• Improve Services: To understand how our services are used and to make improvements to our offerings and website.

• Marketing and Promotions: To send you information about special offers, new services, or promotions that may be of interest to you, but only if you have opted in to receive such communications. You can opt-out at any time.

• Safety and Security: To ensure the safety of our guests and crew, and to comply with local regulations and maritime laws.

• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your information with third parties in the following situations:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, booking platforms, IT support, and marketing services. These providers are obligated to protect your information and use it only for the purposes for which it was shared.

• Legal Requirements: We may disclose your information if required to do so by law, in response to a court order, subpoena, or other legal process, or if we believe it's necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

• With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Data Protection Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

• Right to Access: You have the right to request copies of your personal data.

• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.

• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.

• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the details provided below.

7. Third-Party Links

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Sunchaser Watersports

• Email:  sunchaserwatersports.com

• Address: Nassau, Bahamas